As you know, I love blackjack. I’ve been playing since I was of legal age to do so, and I jumped online as soon as I realized it was a thing. I am also from Michigan, where we were regulated in online blackjack earlier this year. When the industry was launched I took advantage of all the bonuses I could, finding the blackjack at DraftKings to be the best in the state.
After this list of bonuses, I went dark. I don’t play blackjack unless I have a good bonus or something free. I am here to take money, not to play mine. Having been silent on the site, I received an email from DraftKings saying they wanted me to come back and were offering a 20% match bonus (up to $ 100) with a 1x wagering requirement on any. what game. I had barely finished reading the terms when I clicked on the link, claimed my bonus and deposited $ 500 to claim the full $ 100. I searched the site for the multi-hand blackjack game and found that my bonus funds were completely separate from the deposit money (a good idea!).
Using a blackjack strategy board, I started playing perfect strategy on the game. The math said I would come out with about $ 96, and after playing the $ 1 hands a bit, I finished the game. ‘1x wagering requirement with a balance of $ 94.50 (plus the $ 500 I deposited). Seeing that these bonus funds were now merged with my deposited funds, I immediately went to withdraw my funds to my PayPal account.
The next morning I received an email that said, “We are acting on your recent withdrawal request.
“You recently made a large deposit and received a bonus. We see that you then proceeded to create an out with minimal or no playthrough. We have limited your account until we have collected certain information about you.
“Please indicate the reason for your withdrawal with minimal gameplay after making your deposit. Further, we ask you to acknowledge that you understand that any further evidence of clear bonus abuse will result in permanent restrictions. “
Say what? There was nothing in the terms and conditions here regarding having to play beyond the 1x wagering requirement.
Curious, I replied to the casino with: “Hi,
“I withdrew the funds because I was fully satisfied with the 1x game. The conditions stated 1x without restrictions on games or size of bets.
“Didn’t I know it was bonus abuse?” For the record, can you tell me what bonus abuse is so that I don’t inadvertently do it? “
I then received the response below: “Thank you for your response.
“Please keep in mind that the basic rule for promotions requiring a deposit is that you must play with 1x funds before withdrawing your winnings. If a promotion requires an additional game, this will be indicated in promotion terms. That is why we encourage users to deposit only what they intend to play. This means playing on your entire deposit and bonus funds issued to your account.
“In the future, you may not commit acts which amount to the abuse of bonuses, including depositing solely with the intention of playing with the bonus funds granted by the deposit. If the account is reviewed due to similar behavior, your account may be banned and eligible to participate in DraftKings.
“In your response to this email, please acknowledge that you understand that any further evidence of clear bonus abuse will result in permanent restrictions.
“Once we hear from you, we’ll proceed with your account!” Let us know if you have any questions. “
Knowing that my options were limited, I admitted to withdrawing my funds from the casino.
Needless to say, there is no read definition of “bonus abuse” on the site. The casino itself can dictate what it considers abuse, which is of concern. This certainly applies to casinos in unregulated markets, and it applies even in areas where casinos are subject to strict regulation. These are things you should be aware of when choosing to play at any casino. Being potentially banned is a badge of honor, but I still like being able to go back and play there if I want to.
What would you do?
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